Privacy policy

Who we are

SealBud is an e-commerce store operated as a sole trader based in England & Wales. We are the data controller for personal information collected through this website. Contact: hello@sealbud.co.uk

What data we collect

• Name, delivery address, and email address — to fulfil your order
• Payment details — processed securely by Shopify Payments. We never store your card details
• IP address and browsing behaviour — via Shopify analytics and cookies
• Communications — any emails or messages you send us

Legal basis for processing

We process your data on the following legal bases under UK GDPR:

• Contract performance — to process and fulfil your order
• Legal obligation — to comply with UK tax and consumer protection laws
• Legitimate interests — to improve our store and prevent fraud

How we use your data

• To process and fulfil your order
• To send order confirmation and shipping updates
• To respond to customer service enquiries
• To comply with legal and tax obligations
• To improve our website via analytics

Who we share data with

Your order details are shared with our overseas fulfilment supplier solely to dispatch your order. Your data may be stored on servers located within the European Union. The EU maintains data protection standards recognised as adequate under UK GDPR, so your data remains protected to the same standard as if it were stored in the UK. We do not sell your data. Third party processors include Shopify (platform), our payment processor, and our shipping supplier. All are required to handle your data securely.

International data transfers

As our fulfilment partner is based outside the UK, your name and delivery address are transferred internationally to fulfil your order. This transfer is necessary for the performance of your contract with us.

How long we keep your data

We retain order data for 6 years to comply with HMRC requirements. You may request deletion of marketing data at any time.

Your rights

Under UK GDPR you have the right to: access, correct, delete, or restrict your personal data; object to processing; and data portability. Email hello@sealbud.co.uk to make a request. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookie Policy

What are cookies

Cookies are small text files stored on your device when you visit our website. They help the site function and help us understand how visitors use it.

Cookies we use

• Essential cookies — required for the store to function (cart, checkout, session). Cannot be disabled.
• Analytics cookies — Shopify analytics to understand how customers use our site. No personal data is sold.
• Preference cookies — remember your settings and choices.

Managing cookies

You can manage or disable non-essential cookies via the cookie banner on our site, or through your browser settings. Note that disabling essential cookies may affect your ability to use the store.